The 101 XPLR A1 is approved for up to gravel and bikepacking, which falls under Conditions 1 and 2. You can read more about Condition ratings by clicking here.
ZIPP service kits and spare parts are best obtained through your local shop or dealer. See our dealer locator, below, to find a dealer near you. If no one is currently listed near you, then please search for local shops via your preferred web browser.
https://www.sram.com/en/dealer-locator
Manuals and additional information about ZIPP and SRAM components can be found at our service site, linked below.
https://www.sram.com/en/service
Further questions?
Reach out to Rider Support by Asking A Question at the link below.