WARRANTY INFORMATION

ZIPP WHEELS, HANDLEBARS, STEMS, & SEATPOSTS

• How do I submit a ZIPP Global Lifetime Protection claim after two years of ownership?
Your original point of purchase may submit warranty claims for the first two years of ownership. After two years, claims are managed by local SRAM/Zipp dealers, and service charges may apply. An au... See more
• Are bearings, spokes, and freehub bodies covered under warranty?
No, these are serviceable parts that are designed to be replaced throughout the life of the wheel to keep it performing at a high level. View the full warranty policy for more details on wear and t... See more
• Do I need to register for the Zipp Lifetime Warranty?
No. However, we recommend you to register your wheelset to expedite future service interactions.  Proof of purchase is always required when submitting a warranty claim. See more
• Where can I find the Zipp warranty policy?
Check out our full warranty policy located on the SRAM service site. Consult your local dealer for details. See more
• I’m the second owner of my Zipp wheels. Are my wheels covered under the Zipp Lifetime Warranty?
No. The Zipp Lifetime Warranty policy applies to the original owner and is non-transferrable. See our full warranty policy or contact us for details. See more
• How do I submit a warranty claim for my Zipp component?
Warranty claims must be processed by an authorized dealer. Please take your Zipp product and original proof of purchase to the point of purchase to submit the component for warranty evaluation. See more
• What happens once I bring the product to an authorized dealer and request a warranty replacement?
All warranty claims will be evaluated by an authorized dealer or the regional Zipp warranty partner. The product will then be repaired, replaced, or refunded at Zipp’s discretion based on the evalu... See more
• My Zipp MOTO wheels are from a model year prior to 2021. Are they covered under the Zipp Lifetime Warranty?
Yes. All Zipp MOTO wheels are covered under Zipp’s Lifetime Warranty policy for damage during intended use, as well as defects in materials or workmanship, for the lifetime of the product. See the ... See more
• If I crash in a race will my Zipp product be covered under the Zipp Lifetime Warranty policy?
Yes, the Zipp Lifetime Warranty policy covers all damage incidents that occur during intended use of the product for 2021+ year model Zipp wheels, handlebars, stems and seat posts*. That includes a... See more
• Is cosmetic damage covered under the Zipp Lifetime Warranty policy?
No, cosmetic damage does not qualify for replacement under the Zipp Lifetime Warranty policy. If you would like your wheel replaced because of cosmetic damage, check out the Keep Rolling program to... See more
• Do I get a new wheel or a repair under the Zipp Lifetime Warranty policy?
Zipp or our regional service partners will repair or replace the wheel based on our evaluation of the reported issue. In the case of repair, wheels will be tested to meet our factory performance an... See more
• What products qualify for the Zipp Lifetime Warranty policy?
All non-electronic Zipp branded wheels, bars, stems, and seatposts model year 2021 or newer are covered under the Zipp Lifetime Warranty policy to the original owner with proof of purchase. Model Y... See more
• Are my carbon Vuka Shift AXS 90 extensions covered under the Zipp Lifetime Warranty policy?
Yes, the carbon extension body is under the Zipp Lifetime Warranty policy for all 2021+ components. All electronic product components are covered under SRAM’s full two-year warranty, beginning at t... See more
• Who is responsible for shipping my wheel for service under the Zipp Lifetime Warranty policy?
The customer is responsible for shipping the wheel to Zipp or our warranty partner for evaluation through the local dealer or regional warranty partner. Zipp will cover any cost of repair, replacem... See more
• Does the Zipp Lifetime Warranty policy cover service and wear parts?
No, wear and tear parts on Zipp wheels are not replaced under warranty. Riders should regularly service and replace wear and tear parts on their wheels to keep them performing at their best. Consul... See more
• What is the warranty policy for wheels and components that do not qualify for the Zipp Lifetime Warranty?
Defects in materials or workmanship for all Zipp branded bicycle components prior to model year 2021 are covered under warranty for two years after purchase. The warranty applies to the original ow... See more
• What is the warranty for Zipp wheels and components (handlebars, stems, seatposts)?
All model year 2021 and newer Zipp wheels and components are under the Zipp Lifetime Warranty*. Lifetime Warranty includes manufacturing defects and any damage that occurs while riding your bike wi... See more